Guarantees of Our Products
HappyBuyDay, is committed to offering quality products. Here is an overview of the guarantees that apply to your purchases: the legal guarantee of conformity, the legal guarantee of hidden defects and the commercial guarantee.
1. Legal Guarantee of Conformity
In accordance with the Consumer Code, all our products are covered by the legal guarantee of conformity, valid for two years from the date of delivery. This guarantee protects you if:
- The product does not match the description.
- It has a manufacturing defect.
- It doesn't work as expected.
If there is a problem, you can request a repair or replacement, free of charge. If this is not possible, you can request a refund.
2. Legal Guarantee of Hidden Defects
In addition, you benefit from the legal guarantee of hidden defects, which protects you against hidden defects that may affect the use of the product. This guarantee is valid for two years from the discovery of the defect. If you notice a hidden defect, you can request:
- Either the repair or replacement of the product,
- Either a price reduction,
- Either the refund of the product.
3. Commercial Guarantee
In addition to the legal guarantees, we offer a one-year commercial guarantee, which varies depending on the product and supplier. The details of this guarantee are generally specified in the description of each product. If no information is provided, do not hesitate to contact our customer service to clarify the conditions of the guarantee applicable to your purchase.
This warranty may include additional services, such as:
- An extension of the warranty period for certain items.
- Coverage for certain types of damage.
- Priority customer service.
How to assert your rights
If you notice a defect or problem with a product, please contact us promptly. Our customer service team is available to assist you with the claims process.
Thank you for your trust. We are here to ensure you have a peaceful and secure shopping experience.
You can also consult the government website: