. To place an order, follow these simple steps:

1. Browse products:

• Browse the different categories and products offered on the site.
• Use the search bar to find specific products.
• Refine your search using the available filters (e.g. price, size, color).

2. Add products to cart:

• Once you have found a product you like, click the "Add to Cart" button.
• You can change the desired quantity for each product in your cart.

3. Access the shopping cart:

• Click on the shopping cart icon (located at the top right of the page) to view your shopping cart.
• Check the contents of your cart and make sure the quantities and products match your needs.

4. Proceed to checkout:

• Click the “Proceed to Checkout” button to begin the ordering process.
• If you don't already have an account, you will need to create an account or checkout as a guest.
• Enter your shipping and billing information.
• Select the desired payment method.
• Carefully check all the information entered and confirm your order.

5. Confirmation of the order:

• Once your order is confirmed, you will receive a confirmation email containing all the details of your order.
• You can also track the status of your order by logging into your account.

You can pay for your purchases securely using the following methods:

• Bank cards: Visa, Mastercard, Carte Bleue, etc.
• Apple Pay: A quick and easy way to pay for Apple device users.
• Shop Pay : Shop Pay is an accelerated payment option that enhances the shopping experience on our store.

We are concerned about the security of your transactions and have implemented strict measures to protect your data. All transactions are encrypted and processed through secure payment gateways.

Please do not hesitate to contact us if you have any questions regarding payment methods.

You can modify or cancel your order as long as it has not yet been prepared and shipped.

If you wish to modify or cancel your order, please contact our customer service at: contact@happybuyday.com or by using our contact page or by chat.

Please be reminded that orders cannot be modified or cancelled once they have been shipped.

To use a promo code or coupon, follow these simple steps:

1. Add the products you wish to purchase to your shopping cart.
2. Proceed to checkout and log in to your account or create a new account.
3. Enter your promotional code or discount voucher in the field provided for this purpose, located below the summary of your order.
4. Click the 'Apply' button.

The discount will be immediately applied to your order total.

Please remember to read the terms and conditions of your promotional code or discount voucher carefully before using it. If you encounter any problems, please do not hesitate to contact our customer service.

To track your order, simply:

1. Click on the order tracking link in the menu at the top of the page.
2. follow the instructions by entering your order number or tracking number.

You will then have access to the following information:

• The status of your order (being prepared, shipped, delivered, etc.).
• The tracking number of your package.
• The name of the carrier.
• The estimated delivery date.
• The history of your order events.

You can also track the status of your order by clicking on the tracking link that was emailed to you when your order was shipped.

If you can't find the information you need or are having trouble tracking your order, please feel free to contact our customer service.

Shipping costs vary depending on your location, the shipping method you choose, and the weight and volume of your package. You can find out the exact shipping costs for your order by adding the products to your cart and checking out.

We offer several delivery options to suit your needs. You can find more information about delivery costs and delivery times on our delivery page .

If you have any questions about shipping costs, please feel free to contact our customer service.

Delivery times vary depending on your destination country, the shipping method chosen and the time of order. You will find an estimate of average delivery times on our " order tracking " page and an estimated delivery date during the payment process of your order.

You can track the status of your order online and view the estimated delivery time in real time.

Yes, we ship to many countries around the world! For a list of countries we ship to and delivery times, please visit our shipping page .

“We are pleased to offer our products to our customers around the world and strive to provide them with the best possible shopping experience.”

"If you have any questions about international shipping, please feel free to contact our customer service."

In general, you can change your shipping address as long as your order has not yet been prepared and shipped. To change your shipping address, please log in to your customer account and follow the instructions. If your order has already been prepared and shipped, please contact our customer service as soon as possible.

We remind you that delivery addresses can no longer be modified once orders have been shipped.

For more information on changing your shipping address, please contact our customer service.

If your order is late, please check its status online or contact our customer service. If your order is lost, please contact our customer service as soon as possible. We apologize for any inconvenience the delay or loss of your order may cause you.

We remind you that delivery times are estimates and may vary depending on certain factors. If your order has not arrived by the estimated delivery date, please wait a few more days.

You may return most unused, undamaged items within 14 days of the delivery date for a full refund. For more information about our returns policy, please visit our Returns & Refunds page .

We remind you that some items cannot be returned.

If you have any questions about our return policy, please do not hesitate to contact our customer service.

Generally, you can return most unused, undamaged items within 14 days of the purchase date for a full refund. Some items, such as personalized items or food items, cannot be returned.

**" To initiate a return request, you usually need to log into your customer account and navigate to the "Return Center" section in the customer service menu.

Once you have received the return instructions, please carefully package the item and ship it to the return address provided.

You can track the status of your return online or by contacting the e-commerce site's customer service.

You will receive a refund of the item price and the original (Standard) shipping charges once the e-commerce site has received and inspected your return.

Typically, you can expect to receive a refund within 7 business days of your return being received and inspected by the e-commerce site."

You can track the status of your refund online or by contacting the e-commerce site's customer service.

If you have not received your refund within the expected time frame, please contact the e-commerce site's customer service.

Generally, you can exchange most unused, undamaged items within 14 days of the purchase date for a different size or color.

To initiate an exchange request, you must log into your customer account and access the "return center" section.

Once you receive the exchange instructions, please carefully package the item and ship it to the return address provided.

You will receive your replacement item once we have received and inspected your returned item.

You may return most unused, undamaged items within 14 days of the delivery date for a full refund.

We remind you that certain items cannot be returned, such as personalized items, food products or promotional items.

If you have any questions about our return policy, please do not hesitate to contact our customer service.

1. Find a product using search:

• Use the search bar (magnifying glass) at the top left of each page to find products by name, brand or reference.
• Refine your search using filters and sorting options to find the perfect product. in the product pages.
• Are you looking for a specific product? Please do not hesitate to contact us and we will be happy to help you.

Yes, all our products are covered by a manufacturer warranty."

The warranty length varies from product to product, but is typically one year.

For more information on a specific product's warranty, please visit the product page or contact our customer service.

If you have any questions about a product, please feel free to contact our customer service. We will be happy to help you.

For more information about a product, please visit the product page.

We also have product videos and customer reviews that you may find helpful.

If you still have any questions, please feel free to contact our customer service.

We are sorry, the product you are looking for is currently out of stock.

You can sign up for a stock alert and you will receive an email when the product is back in stock.

We offer a wide range of similar products that may interest you.

Here are the general steps to create a customer account:

1. Go to the menu bar and click on the "create an account" icon (top left).
2. Enter your email and we will send you a login code by email.
3. Read and accept our terms of use and our privacy policy for our site.

• Update your personal information, and that's it.

Creating a customer account is a quick and easy process that allows you to enjoy many benefits. By following the steps above, you can create a customer account in just a few clicks.

Log in to your customer account.

Go to the “My Account” or “Personal Information” section.

Edit the information you want to update.

Save your changes.

We take the security of your personal information very seriously.

We have implemented technical and administrative security measures to protect your personal information from loss, theft, misuse, unauthorized disclosure, access, alteration or destruction.

To receive information about our offers and promotions, you can subscribe to our newsletter, follow us on social networks, consult our "Promotions" page or create a customer account.

We offer many ways to keep you informed, so you can take advantage of our best offers.

Don't forget to check your email and our social networks regularly to not miss anything.

Subscribe to our newsletter to receive an exclusive discount code for "new customers."

on your first order, Get 10% off your next purchase.

Enjoy free shipping on your first order.

The possibility of combining multiple promotions depends on the current offers. Please read carefully the general conditions of each offer to know if it can be combined with other offers.

Please note that some promotions cannot be combined with each other.

You can reach us between 9:00 a.m. and 7:00 p.m.

1. By email:

• You can also contact our customer service by email.
• To do this, go to the "contact" page and fill out our contact form.
• Be sure to include all relevant details in your email, such as your order number, email address, and the issue you are experiencing.

2. By online chat:

• To access the online chat, click on the small red circle at the bottom left of the screen.

Customer service is open Monday through Saturday from 9:00 a.m. to 7:00 p.m.

These opening hours may be changed during public holidays or vacation periods.

Yes, we offer live chat for immediate assistance.

Our live chat service allows you to communicate directly with a customer service representative in real time. It's a great way to get help with simple questions, such as:

• Tracking your order
• Updating your account information
• Get help with a product or service
• Solve a problem

To access our live chat:

1. Click on the “Live Chat” button, the red circle at the bottom left of your screen.
2. Enter your name and email address.
3. Select your problem from the drop-down list.
4. Our customer service will contact you as soon as possible.

Our live chat is available Monday through Saturday from 9:00 am to 7:00 pm.